Meet Knoxville TN Dentist Office Staff

Rhonda Draughon – Office Manager

Rhonda was born in El Paso, TX, and raised all over the world as a military brat, she has resided here in Knoxville for the past 9 years. Prior to that, she lived in Cookeville, TN where she worked in a general dentistry practice for 15 years and raised her family. Her greatest joy is her son Brandon who graduated with Honors and a Finance Degree from Tennessee Tech University and is currently living in Nashville TN. Growing up with a diverse background has made Rhonda who she is today, a successful Office Administrator with a passion for Dentistry and a desire to change people’s lives one smile at a time.”

She has been in the medical profession for 28 years. Graduating Cumberland Medical Technologies as a Registered Medical Assistant in 1989, then became a Registered Dental Assistant in 1994. I’ve been a member of AADOM since 2007. She has taken extensive training courses over the years through Fortune Practice Management, Hollander Practice Management, and Levine Practice Management Groups and continues to take courses to keep herself on top of today’s growing industry.

Her hobbies include cooking, horseback riding, and hiking and of course spending time with her family. She has been working with Dr. Pamela Cain now for 9 years.


Alicia Walker – Registered Dental Hygienist

Alicia was born in Arkansas. She graduated from the University of Arkansas for Medical Sciences with a Bachelor’s of Science in Dental Hygiene in 1993 and was licensed in TN immediately after graduation and moved to Memphis. She has held a Dental Hygiene license since. She has been very active in the local and state Dental Hygiene Societies throughout her career and is currently president of the 2nd District Dental Hygiene Society here in the Knoxville area.